Indian healthcare providers are of the view that technology will bring in a paradigm shift in detection of diseases and maintaining the well being of the people of the country in the year 2020. This spans the entire spectrum from adoption of artificial intelligence, big data analytics to mobile technology, 3D printing of organs and genetic testing. AI and Big Data will help doctors provide more personalised treatment with better outcomes. These trends are going to have a tremendous impact on improving the quality of healthcare in the coming decade, especially in the developing countries with limited resources, said Dr. Amit Jotwani, co-founder & chief of medical affairs, Onco.com. According to Gerd Hoefner, managing director & president, Siemens Healthcare, in order to overcome the challenges of rising costs and varying quality in medical care, there is urgent need to improve the healthcare infrastructure, which will be a potential driver of the medtech industry in 2020 and also in the coming years. Also, digital technologies and big data will play an important role in improving access to care and reducing costs, especially in India, where a majority of people still live in rural areas and face a short supply of skilled medical professionals. Echoing the same view, Dr Somesh Mittal, CEO, Vikram Hospital said that over the past decade healthcare is in a state of constant transformation, as a new revolution in the sector is setting in to change the field. This is driven by mobile technology, AI, Big Data analytics and among others. By 2020, the burgeoning technology coupled with futuristic digital will not only aid in predicting disease trend, such as flu outbreaks, but will assist healthcare providers in meting out targeted therapy for certain diseases. In future, with the introduction of better algorithms and a robust digital database AI will play a pivotal role in delivering healthcare and better connectivity to usher in futuristic remote robotic surgery, bringing down hospitalization time, which has already been reduced over a period of time with advent of better technology, added Dr Mittal. “With the changing behavior of people to expect a higher standard of personalised service and a level of convenience related to their personal records, the healthcare industry is finally embracing a consumer-centric value proposition. This phenomenon can be observed globally. Technology transformation allows for access to transparency for selection of 'best-for-me' level of care and price along with wearable devices to monitor health or simple operational elements like centralized view of medical experience or claims status, pointed out Sally Else, president, Mphasis Javelina. Noting that there was no shortage of technology available, Else said that it would be those organisations with the means to drive consumer adoption that will win big. The sheer amount of data that is generated in the healthcare industry and the level of compliance, security and discretion, suggests that only with the use of AI and ML, can this data be used for the benefit of its members. Advances in member identification and authorisation will become even more necessary as care moves across providers, geographies and outside of traditional health plan operations, she said.